Hi there! I’m Julia Luo, a product designer who’s trying her best ︎. I believe in responsible design, fun colors, and mentoring the next generation of designers.
Work —
Meta, Responsible Innovation and Ethics
JAN 2022 — SEPT 2022
JAN 2022 — SEPT 2022
Responsibility Pathfinder ->
Designed a 0—1 internal tool to help teams at Meta navigate the various processes and reviews to launch high quality and responsible products.
Activities included:
Designed a 0—1 internal tool to help teams at Meta navigate the various processes and reviews to launch high quality and responsible products.
Activities included:
- Building a North star vision for leadership and internal publication
- Fully functioning prototypes for rapid user testing
- Information architecture development
- Journey mapping workshops
Meta, Small Business Products and Growth
AUG 2019 — JAN 2022
AUG 2019 — JAN 2022
Business Completion Meter ->
COVID-19 Business Resources ->
- An onboarding module for small businesses to learn how to manage their presence on the Facebook App and Facebook Business Suite
- I drove several initiatives around onboarding that influenced our org level growth and retention strategy to emphasize onboarding specifically.
COVID-19 Business Resources ->
- I pushed forward the idea and was the sole designer for COVID-19
Business Resources, a guidance hub for small businesses in the
Facebook App.
- This hub had over 60 million visitors across 75 countries with an engagement rate of 30-45%.